Shipping policy
Last Updated: September 2026
We understand that every original artwork is unique and deserves careful handling. Each painting is securely packed to help protect it during transit and ensure it reaches you safely.
1. Shipping Availability
We offer shipping across India. International shipping may be available for selected artworks and destinations. Please contact us before placing an international order so we can confirm shipping arrangements.
2. Order Processing
Orders are generally processed and prepared for dispatch within 3–7 business days after payment confirmation. Larger, fragile, framed, or specially packed artworks may require additional preparation time.
3. Packaging
Every artwork is carefully inspected and securely packaged according to its size, medium, and shipping requirements. Larger or particularly delicate paintings may require reinforced packaging or specialised crating for additional protection.
4. Shipping Charges
Shipping charges are calculated based on the size, weight, destination, packaging requirements, and shipping method of the artwork. Any applicable shipping charges will be displayed at checkout or communicated before dispatch.
For large or oversized artworks, we may contact you separately regarding specialised shipping arrangements.
5. Delivery Time
Estimated delivery time depends on your location and the shipping partner used. Delivery timelines are estimates and may be affected by weather, holidays, transportation delays, or other circumstances beyond our control.
Once your artwork has been dispatched, tracking details will be shared with you whenever available.
6. Inspect Your Artwork Upon Delivery
Please carefully inspect the package immediately upon delivery. If the package appears damaged, take clear photographs of the outer packaging and artwork before discarding any packing material, and contact us as soon as possible.
Keeping the original packaging is important if a transit-damage claim needs to be reviewed.
7. Damage During Transit
In the unlikely event that your artwork arrives damaged, please contact us promptly with:
- Photos of the package
- Photos of the artwork and damage
- Your order number
- A brief description of the issue
We will review the matter and coordinate with the shipping provider where applicable.
8. Incorrect Shipping Address
Customers are responsible for providing an accurate and complete delivery address. If an order is returned or requires re-shipping because of an incorrect or incomplete address, additional shipping charges may apply.
9. International Orders
International shipments may be subject to customs duties, import taxes, local handling fees, or other charges imposed by the destination country. These charges, where applicable, are the responsibility of the customer.
10. One-of-a-Kind Artwork
Most of our original paintings are unique, one-of-a-kind artworks. Once an artwork has been purchased, another identical piece may not be available.
For any questions regarding shipping, delivery, or a specific artwork, please contact us before placing your order.